Airport kiosk alerts customers to counterfeit products

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According to the World Customs Organisation, counterfeit goods account for between five and seven percent of world trade. In an effort to counter the counterfeiters, Hong Kong’s government is working to facilitate efficient product authentication. In June, the region’s dominant duty-free retailer Nuance-Watson pilot-launched an authentication kiosk in its Hong Kong Airport Travelcare Express store. The kiosk allows customers to scan a product’s label and follow its supply chain history to verify authenticity. Since fake medicines are of particularly acute concern to regulators, the pilot is focusing on pharmaceutical products.

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