
Recently, we featured Harrods 102, a luxury convenience offshoot of the well-known London retailer. Meanwhile, in California, Famima is bringing Japanese style to the convenience arena.
FamilyMart is a Japanese franchise chain that operates 6,000 convenience stores in Japan, and 6,000 in Thailand, South Korea, Taiwan, Vancouver, and Shanghai. For its North-American rollout, the company is operating under the brand name Famima.
Five recently opened stores in the Los Angeles area (Pasadena, Torrance, Santa Monica, Westwood, and West Hollywood), are the first of 250 planned Famima stores in the US. What sets Famima apart? Catering to busy, affluent urbanites, the stores offer premium versions of regular convenience store goods. Drip coffee has been replaced by espresso, and microwaved hotdogs by fresh sushi and bento boxes. Famima sells a variety of premium groceries and prepared foods, alongside anime comics, European notepads and other fun novelty items.
Design is clean, polished, and uncluttered, and signs for aisle sections are somewhat cryptic icons in bright yellow and red.
Like Harrods 102, Famima aims to be a one-stop-shop for the affluent consumers they're after. In their own words: "Famima encompasses all that is essential for the 21st century lifestyle - a neighbourhood deli, a quick service restaurant, a premium grocer, a drug store, a banker, a personal business services and stationery store, a local newsstand and internet provider, and a morning coffee and snack stop." As long as the design doesn't grow stale, and the food stays fresh, premium convenience stores like Famima and Harrods 102 will appeal to customers in cities across the globe. Sooner or later, a global chain will do for convenience what Starbucks did for coffee!
Previous: Agency connects bloggers & press «
Next: Cuisine in a box »
this won't work anywhere.......
You don't mention the clean, free toilets in the Japanese convenience stores. This is a great detail!
I had heard about this Famima chain. It's an interesting idea. Will delis and convenience stores begin to split off in lots of new directions? Who knows...
On the subject of Japan, if you're doing business there, you might be interested to learn that Cross Culture Training Ltd. offers an eLearning tutorial to business individuals, organisations and HR departments to help bridge the gap with Japanese businesses and increase the probability of a successful outcome. This multimedia programme provides essential training for managers and other professionals working to time constraints and budget limitations. It walks you step by step through the stages of your trip, from careful pre-departure preparations through to the business meeting stage, negotiations, socialising with your Japanese counterparts and beyond. Its interactive mixture of text, audio clips, visuals and animation makes up a highly effective two-hour crash course in Japanese business protocol and etiquette which can be taken online or offline. For a free demonstration, go to http://www.crossculturetraining.com
I live inLos Angeles and visit Famima often. It seems to be doing well within this demographic. I love it.




Just a note about your intro - Japan's answer to 7-11 is, actually, 7-11.
There are approximately 11,000 7-11 stores in Japan to FamilyMart's 6,000. Also, Japanese interests own the controlling share of the 7-11 company.
FamilyMart seems to be nearly identical to 7-11 in Japan (I could be mistaken); interesting that they're choosing to upscale for American expansion. It's an idea that could work, as long as they're not pursuing the kind of ubiquity that 7-11 has in some areas of the country - upscale doesn't work everywhere!
- Written from Wawa country, Philadelphia. :)
Neil | June 14, 2006 5:40 PM