Service makes automated customer service less expensive and annoying

Service makes automated customer service less expensive and annoying

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While many businesses in the past have opted for an automated telephone service – and innnovations such as FonGenie have helped smaller businesses use them – a number of customers can find them more annoying than helpful. Helping businesses become more user-friendly, Israel-based Zappix offers a visual alternative to voice menus that can be navigated before call charges are applied.

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