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Three minutes of happiness

Japanese stores offer cheap-and-chic retail therapy for recession-sufferers.

Shopping down memory lane

Appealing to nostalgia, a retro-themed shopping mall in Tokyo draws in the silver-haired crowds.

Connecting to customers in the real world

Expedia.com established a presence outside the virtual realm, by building ‘wired’ cafés in airports.

With love from Manila

Private Joyce (lingerie and cosmetics) cleverly caters to Philippine women back home and abroad.

A lesson in loyalty marketing

Upromise offers a successful programme that lets retailers and brands win loyalty by helping customers save for their children’s college tuition.