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Call centres replaced by WhatsApp customer support

Haptik and provide new platforms for digital customer service using WhatsApp-style messaging platforms.

Platform uses Facebook ads to set up dates

Lovebook takes out Facebook ads on behalf of its clients, targeting potential suitors using the site’s inbuilt marketing algorithms

In Tokyo, bananas are the first ‘edible wearables’

Dole will apparently be giving bananas a high-tech makeover at this week’s Tokyo marathon — creating the world’s first edible wearable.

Designated bus seating for friendly people in Brazil

Zeze biscuits have launched a marketing campaign in Brazil to encourage socialising — assigning seats on public buses for travellers who want to make friends.

Service lets customers tweet for boutique hotel bargains

#Tweetstay is a travel agent for the Twitter age — acting as negotiator between consumers in need of a last minute room and independent hotels with beds to fill.