Adding emotional intelligence to AI

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The use of AI chatbots is on the rise, whether it’s helping users with recruitment, insomnia or acting as a hotel concierge, and now China-based Emotibot are enabling developers to offer more personable automated user experiences. In collaboration with MIT Media Lab, Emotibot has been applying image recognition and a deep-learning approach to develop more emotionally intelligent chatbots. The API is able to pick up on 22 emotional patterns used in text conversation, 7 emotions from voice recognition and also 7 unique emotional states from facial expressions, so that if users have cameras and microphones activated on their personal devices,…

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