AI-enabled self-ordering kiosks offer a customized interactive experience

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We have already seen how automation has created efficiency in a number of industries, from sales to farming. Now, a restaurant chain is bringing automation to fast food ordering, with AI-enabled point-of-sale kiosks. The kiosks are being rolled out at CaliBurger, a fast-casual chain that CEO John Miller describes as “a tech company that makes great food”. The first time customers order using the in-store kiosks, they’ll be prompted to attach their face to their account using NEC’s NeoFace biometric facial recognition software. As customers approach, the kiosk will activate their loyalty accounts, without the needing to swipe a card…

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