AI travel bot manages bookings, analytics and expenses

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As bots get better and chat more realistic, artificial intelligence (AI) increasingly lightens the administrative load. To do lists can now be created from any online text, and AI lawyers are helping with everyday legal research. The travel industry, which combines the need for good customer service with a high volume of repetitive and data based queries, is one sector that is taking advantage of bots' capabilities to quickly answer customer queries or direct them to a relevant website page. Now, for the many companies whose employees undertake business travel, 30SecondsToFly’s bot takes charge of the entire process. Named Claire,…

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