Airport stores winter coats while passengers head to warmer climates

Airport stores winter coats while passengers head to warmer climates

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Germany’s Frankfurt Airport is no stranger to these pages thanks to its customer service innovations. We recently wrote about its confiscated goods recycling scheme, which enabled passengers with disallowed goods to put them to good use while also donating to local charities. Now that the weather is colder in the country, the airport is at it again — solving the problem of increasingly full hand luggage compartments by allowing customers to use its Winter Coat Storage Service.

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