ATMs expand services via live video chat with bank teller

ATMs expand services via live video chat with bank teller

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In Singapore, automated teller machines (ATM) are on the verge of being replaced with video teller machines (VTM). Trialed by POSB Bank, the VTMs help customers outside traditional business hours, as well as provide traditional ATM services. After authenticating their identity via biometric fingerprint scanning, customers can request internet banking tokens and replacements for lost debit and credit cards.

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