Café charges customers more if they’re rude

Café charges customers more if they’re rude

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When pricing models are adjusted depending on individual customers, the results can understandably be controversial for those who believe every customer is equal — take Samoa Air for example, which implemented a risky system that charges passengers according to their weight earlier this year. Now La Petite Syrah Café in France has introduced a tiered payment system that leaves impolite customers paying more for their coffee than those who treat staff with respect.

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