Cashiers will keep an eye on elderly customers’ wellbeing

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Elderly people are often hesitant to seek support from the community, either for fear of being a burden or simply because they don't know where to turn. Now, cashier staff at Albert Heijn supermarkets in The Hague, are being trained to keep an eye out for signs of loneliness, forgetfulness or neglect in older customers, so they can refer those in need to care specialists. The Super Care project was launched in collaboration with care organization Royaal Zorg and will see 20 Albert Hejin staff trained to identify and discuss problems seen in elderly customers. When a potential problem is…

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