Innovation That Matters

The chatbot was built on the KIK messenger app | Photo source kik.com/bots/kalanibot

CoverGirl creates 'world’s first' chatbot influencer

Fashion & Beauty

CoverGirl developed a chatbot influencer that matches a real person's conversational style

Register for full access

Our library content is no longer freely available. Please register to gain access to more than 12,000 innovations, updated daily. Our content is global in scope and covers solutions to the world's biggest challenges across 18 sectors.

Spotted: CoverGirl claims to have developed the world’s first chatbot influencer campaign. Coined KalaniBot by its developers – The Amplify and Automat– the chatbot is designed to authentically mimic the personality of Kalani Hilliker, an American dancer and social media influencer. Using artificial intelligence (AI), the developers were able to use custom video tutorials to create one-to-one conversations with users while also sharing beauty focused tips on CoverGirl products if a user desired a particular look. 

The CoverGirl campaign is still underway, but its creators advise that KalaniBot will only get smarter the more fans begin to interact. The chatbot was built on the KIK messenger app, whose largest audience base is made up of young teens. However, Ukonwa Ojo, senior VP at CoverGirl, believes: “beauty should be approachable and accessible to all. So, we’re excited to tap into the power of bot technology to have more personal and dynamic conversations and interaction with fellow beauty enthusiasts about trends, how-tos and our diverse portfolio of products.”

Website: https://www.covergirl.com

Contact: covergirl.cotyconsumeraffairs.com

Download PDF

Springwise Services:
Our expertise in spotting the latest innovations is the best resource to empower your team’s future planning.

Find out More