Customer service via Facebook Messenger
We’re constantly looking for innovative ways to improve the Springwise experience, and so we’re now introducing BeeLine Reader, a new technology that helps you read more quickly and efficiently. To learn more about BeeLine Reader, an award-winning startup funded by Intel Capital, see BeeLineReader.com.
Customers are increasingly using social media to make contact with businesses and broadcast complaints publicly in the hope of receiving a quicker response. Last year we wrote about two new customer service apps that integrate with social messaging platforms — Hello.de, and Places which lets consumers send text messages to organizations to do things like make bookings or check opening hours.
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