Innovations That Matter

World Retail Congress 2020


Springwise is a media partner for the World Retail Congress 2020, which brings together the leaders of today’s global retail industry.

If you’d like to learn more about our media partnership program, visit our media partnerships page or contact us directly.

WHAT: The World Retail Congress brings together the leaders of today’s global retail industry – from multi-national powerhouses to game-changing start-ups and disruptors. They are united in their focus on understanding and serving today’s consumers, and ensuring that their businesses change and innovate at the high velocity needed to thrive in the twenty-first century.

WHEN: 28th – 30th October

WHERE: ROME, Cavalieri Hotel

WHO: Speakers to include Paul Polman, Co-founder & Chair of IMAGINE; Laura Burdese, Chairman & CEO Acqua Di Parma; Chieh Huang, Co-Founder & CEO, and many more.

TICKETS: Buy now to take advantage of our discounted rate on your retailer pass, saving you £900 off. Tickets will be going up on the 15th February – the standard retailer rate is £3495.


The Congress provides an unrivalled high-level forum for senior retailers to learn, share insight, form powerful connections and shape the future of global retail.

In enabling this, the Congress works closely with retail leaders and industry advisors to build a programme that goes to the heart of key issues. This brings together over 180 speakers including some of the brightest minds inside retail and out, including those from economics, academia, politics and NGOs.

For 2020, the Congress’ theme focuses on the power of “relevancy” for all retailers. 

A staggering 76 per cent of global retailers said that they believed their business model needed to fundamentally change.

New business models and rules for success are emerging that are challenging everything and asking fundamental questions about the very role of retailing. At the heart of all this change is the consumer. They will buy from those that have the greatest relevance to them: by understanding their needs and wants and by having a powerful and clear purpose.

The 2020 World Retail Congress will build on its High Velocity Retail theme by focusing on this new “Relevance Agenda”. Being relevant to your consumer, wherever they are in the world, will define your success.