Stockholm hotel trials chatbot concierge

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AI robots can perform evermore complex tasks and Springwise has covered several that are making life easier in the travel sector. An airport in Japan is trialling a robot that can, amongst other things, direct travellers to where they need to be. And this new chat app offers users bespoke travel information at every stage of their journey. Now, the Clarion Hotel in Stockholm is offering guests the first chatbot concierge. Launched this August, Hotel Amaranten is a voice-activated system developed in partnership with US technology company EdgeDNA. The technology is based on Amazon’s robot assistant, Alexa and can perform…

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