Smart email help desk creates automatic replies

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Writing out the same answers and emails is time consuming and tedious, and we have already seen a number of software hoping to assist users with the task. A keyboard plugin enables businesses to curate a suite of contextual messages for rapid, coordinated responses, and a tool helps companies streamline their cold emailing while retaining a personal touch. Sitting somewhere between the two is Gorgias, an artificial intelligence help desk and Google Chrome extension, which can create hundreds of email templates and enables customizable shortcuts.

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