Miss Refund: helping travellers reclaim taxes on flights not taken

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While most affordable air tickets are non-refundable, consumers are entitled to reclaim the tax and (fuel) charges on an air ticket that they didn't use. Authorities charge airlines based on the number of passengers who fly, not the numbers that book tickets. Unfortunately, airlines don't make it easy for consumers to claim the refunds they're lawfully entitled to. The beauty of free enterprise? If something is difficult, a smart entrepreneur will surely jump in to ease the pain. For a fee, of course. And that's exactly what newly-launched Miss Refund does: claim taxes and charges on flights passengers didn't take,…

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