NYC's 311, version 2.0
Telecommunications
The initial success of New York City's 311 service has prompted city government and tourism sectors to set new, loftier goals – 311 is being transformed into a one-stop info source for the city's vast cultural and entertainment offerings.
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3rd September 2004
Website: https://www.springwise.com/newbusinessideas/2003/06/dial_311.html