Platform facilitates online help from retailers
We’re constantly looking for innovative ways to improve the Springwise experience, and so we’re now introducing BeeLine Reader, a new technology that helps you read more quickly and efficiently. To learn more about BeeLine Reader, an award-winning startup funded by Intel Capital, see BeeLineReader.com.
We've already seen Neiman Marcus roll out its NM Service App, which enabled staff to see the customer history of shoppers checking into their stores in realtime in order to better understand their needs. Now Firefly is hoping to do the same for online stores, helping them to guide consumers through the site and offering purchase suggestions by sharing screens. Similar to when browsing in a shop customers may attract the attention of a staff member when they can't find something, have a query about a product or just want to know which one is the best to buy, Firefly…
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