Helping hotels harness social media

ga('send', 'event', 'Marketing & Advertising', 'article', 'article-industry-impression', {nonInteraction: true});ga('send', 'event', 'Media & Publishing', 'article', 'article-industry-impression', {nonInteraction: true});ga('send', 'event', 'Tourism & Travel', 'article', 'article-industry-impression', {nonInteraction: true});

There are now countless places out there for consumers to voice their opinions about brands large and small, and hotels are by no means exempt. In fact, online reviews are now the most critical measure of guest satisfaction and the top factor influencing where travelers decide to stay, according to Revinate. That, in turn, is why the San Francisco company recently unveiled a hotel-specific service that aims to bring structure, performance tracking and actionable guidance to that never-ending stream of social media.

Add to my folders:

Select any pre-existing folders to add the current post to. Posts will be added to a 'default' folder if nothing is selected.

Create a new folder (Optional)

Separate with commas to add multiple folders. The current post is automatically added to any new folders you create (e.g. my new folder, my second folder).


Remove from my folders

Below is a list of folders where the current post appears in. Select the folder you wish to remove it from.