SaaS startup creates sustainable and efficient supply chain

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Around 30 percent of people who buy online intentionally buy multiple versions, intending to return the unwanted items. The global cost of these returns is estimated at between USD 220 and USD 260 billion per year. Contributing to this is the high cost and inefficiency of the returns process, in addition to the low residual value of the returned merchandise. Startup ZigZag Global is now trying to do something about this waste. ZigZag provides retailers with a branded returns portal and a back-end platform that tracks all returned stock through its warehouse network. The software uses predictive analytics to determine…

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