Platform enables restaurant patrons to text the manager direct
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Much the way TalkTo uses text messaging to connect consumers with local businesses, so TalktotheManager aims to foster a closer connection between restaurants and their clientele. Specifically, as a substitute for comment cards or other less reliable means of collecting feedback, TalktotheManager lets restaurant patrons anonymously text their comments directly to the manager. Restaurants begin by signing up with Seattle-based TalktotheManager and receiving a dedicated phone number for the service. They can then download preprinted stickers and signs to encourage their patrons to text feedback to that number. Both owners and managers can be notified each time a customer sends…
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