Teaching people to use their feature-rich phones

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Since the dawn of the personal computer age, millions of us have attended training classes to learn how to build better spreadsheets and killer PowerPoint presentations. Now, as cell phones and other mobile gadgets become increasingly complex and loaded with features, entrepreneurs are finding similar opportunities in the mobile field. New Zealand’s Mobile Mentor provides hourlong one-on-one sessions as well as group training on how to use the rising number of features bundled with mobile devices. Plus, it conducts courses for phone-industry sales personnel on how to explain a mobile gadget’s advantages to customers. While some consumers are naturally adept…

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