Algorithm uses personality profile data to improve communication

Algorithm uses personality profile data to improve communication

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Sending that first email to an unknown contact can be intimidating. What kind of person are they? Should the email be conversational or to the point? A new tool called Crystal is now addressing this anxiety, by offering users a way to understand someone’s communication style before approaching them. The web-based service aims to make communication healthier and more productive, by helping users write emails based on the recipient’s unique personality.

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