Waiterless restaurant uses messaging service for orders

Waiterless restaurant uses messaging service for orders

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Much of the expenses associated with running a food business stem from staffing and infrastructure, so it is no wonder that a number of eateries are pushing the limitations of what can be considered a restaurant. We have already seen Ijburg Serveert — the Dutch pop-up with no kitchen — and The Vault — a staffless coffee shop in North Dakota. Now, Chinese restaurant Renrenxiang has trumped them all, replacing all front of house staff and payment equipment with a smartphone messaging service.

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