Wise Words with Çiler Ay Tek, who wants to end trolling on social media

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Social Media has long been an essential channel for brands to promote their image, but its "open comment" model gives spammers and trolls free reign to post whatever they want. Not only can this be damaging to a company's image, it is labor intensive and inefficient to sift through the mass of data manually. After years of working as a marketing consultant and brand manager, Çiler Ay Tek co-founded Smart Moderation, an SaaS platform that uses artificial intelligence to monitor webpages for abusive comments. The software understands natural language, processing the meaning of sentences, instead of just flagging for keywords.…

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